Only Instant care provides two buttons, one for medical emergencies and one for Nurse Line Help. Instant Care is pro-active: many emergencies display symptoms days in advance: using our Nurse Line Help may aid in avoiding a serious medical emergency.
Whether it's 2 AM or 2 PM, Monday night or Sunday afternoon, with Nurse Triage you can speak to a certified RN anytime. The nurse will review your personal chart and begin assessing your medical situation immediately. With Nurse Triage you will always reach a "live person", no voicemail or busy signals. We are here when you need us 24/7, 365 days per year.
You can press for a Medical Specialist as often as you need. In many cases symptoms appear 3 to 5 days before an emergency occurrence: call early! Our mission is to help prevent the emergency from ever happening!
Contact an Instant Care dealer or call us for the dealer's information in your area.
Instant Care follows all HIPAA rules and regulations. We may only share your information upon your written consent, and it can only be sent to a health care organization or to your doctor.
If this occurs, hitting the RED EMERGENCY BUTTON will automatically cancel the nurse call and immediately contact the emergency call center.
We address all medical questions. Some of the most common concerns are headaches, dizziness, nausea, stomach pain, fever, back ache and shortness of breath. Our nurses also address questions stemming from prescribed medications (what they are for, conflicts with other meds, etc.).
Yes, we provide English and Spanish speaking nurses.
No, this is a tele-medical triage service. The Instant Care console provides a built in microphone and speaker that allows the the nurses to communicate and care for you directly through the console.
Instant Care provides service Nationwide
Yes! Instant Care is a national company, so you can receive service anywhere in the United States.
You can have more than one person in the same household protected through Instant Care.
Yes, just contact your dealer and they will take care of it.
The Instant Care system is designed to allow communication from every room in an average home. Our Specialists can usually speak with you regardless of what room in the house you are in. However, in an emergency where you are unable to speak with us because of a heart attack, choking, stroke, etc. we will immediately dispatch Emergency Medical Teams to your house.
Yes! If you are within 150 feet of your house, the system will still work. We will not be able to speak with you because you will be out of “voice” range of the Instant Care emergency response system, but we will know that you are in trouble and we will dispatch emergency rescue to your home immediately.
On average it takes about thirty seconds. Once connected our quality care center will begin speaking with you, to see how we can assist you.
Instant Care can provide you with a key lockbox that holds a key to your door. The key lockbox is a secure box which easily attaches to your home. Local emergency personnel are given the combination to the lockbox so they can quickly get a key to your home in the event of an emergency. The lockbox can also be used so that family members or friends can readily get a key to your home when necessary.
The Instant Care system includes a back-up battery that will operate the unit for up to 18 hours after an electrical outage. As soon as power is restored the battery will recharge itself, and be ready for any future power outages.
This is not a problem. When the operator calls you over the Instant Care system simply tell them that you accidentally pressed the button. They will then disconnect and no further action will be taken. Our emergency service providers are available 24 hours a day for your needs.
Yes. Our patented design allows for dual use; as a Pendant worn around the neck with an adjustable break-away chain, or, as a wristband; much like you would wear a watch.
You should check with your insurance provider to see if they will cover your medical alarm. If you have a claim or a prescription for a medical alarm, payment must be arranged between the two of you. Payment is usually made to you on a reimbursement type basis.
The answer to both of these questions is NO! Our two way communication technology does not allow for eavesdropping and we do not transmit over the internet so identity theft is not possible.